FAQ
Shipping&Delivery Time?
Please allow for 48 hours after completing your payment for us to process your order.
You have 24 hours after completing your payment to request for an order to be cancelled prior to dispatch. Once the order has been dispatched, you will have to go through our standard https://www.mylisashop.com/pages/return-policy
Shipping Times
United States: 7-15 business days
United Kingdom: 7-18 business days
Australia: 7-18 business days
Canada: 7-18 business days
Europe: 7-18 business days
Asia: 7-18 business days
Track your order by using our Track Order Feature or by contacting our support team by using our https://www.mylisashop.com/pages/contact or emailing us: hello@mylisahop.com
Return&Refund?
At Mylisashop, we are committed to providing you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase, and we offer a 30-day guarantee to ensure your happiness. If you are not satisfied with your purchase for any reason, please contact us at hello@mylisahop.com.
Cancellation Policy
You have 24 hours after placing an order to request a cancellation prior to the order being dispatched. Once of the order has already been dispatched, you will have to go through our regular returns policy.
Returns Policy
You have 5 business days after receiving your order to request a return for a potential refund with a member of our customer support team. Please reach out to our customer support team before sending your order back.
Please allow 5-10 business days for your refund to be fully processed by your financial institution.
How to contact us?
If you any any questions or advice, contact us by email directly.
Email: hello@mylisashop.com
We will make reply asap.
How do we earn your trust?
We get it—buying from a company based in China might raise a few eyebrows. You might wonder, “Is the quality good? Can I trust them?” Totally fair questions! Here’s the deal: we don’t just say we’re trustworthy—we prove it.
Every single product we offer is handpicked and rigorously tested by our team before it ever reaches you. No shortcuts, no compromises. We know trust isn’t built on flashy words or empty promises—it’s built on real connections, quality products, and stellar service. And that’s exactly what we’re here to deliver.
Sure, earning your trust takes time, but we’re in it for the long haul. We’re committed to showing you, through every order and every interaction, that we’re a brand you can count on. So, give us a shot—we’re confident you’ll love what you see (and feel!).
Why Choose Us?
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Quality You Can Trust: Every item is carefully selected and tested.
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No Empty Promises: We let our products and service speak for themselves.
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Commitment to You: Your satisfaction is our top priority.
Trust us, we’re here to earn it—one happy customer at a time. 😊