Track Your Order – Mylisashop Package Tracking

At Mylisashop, we aim to deliver every order safely, accurately, and within the timeframes communicated below. All shipments are handled through reliable international logistics partners(such as DHL,FedEx), and every parcel receives a tracking number once dispatched.

Where We Ship

We currently ship to customers in the United States, United Kingdom, Australia, Canada, Europe, Asia, and several other international regions where our carriers operate.

If a destination cannot be reached due to carrier limitations or temporary service restrictions, our support team will contact you before the order is processed.

Order Processing

Once your payment is completed, our team prepares your order for shipment.
Processing time: up to 72 hours (business days).

During this period, we confirm product availability, conduct quality checks, and arrange the appropriate shipping method.

Order Changes & Cancellations

You may request a change or cancellation within 24 hours after placing your order.
To request a change or cancellation, please contact us through our support page or email.

After your order has been dispatched, it can no longer be cancelled. At that stage, it will fall under our standard Return Policy:
https://www.mylisashop.com/policies/return-policy

Estimated Shipping Times

Shipping times vary by region and may be affected by customs procedures, weather, or carrier delays. The timeframes below represent typical delivery windows:

United States: 7–14 business days

United Kingdom: 7–14 business days

Australia: 7–12 business days

Canada: 7–14 business days

Europe: 7–14 business days

Asia: 5–12 business days

Please note that these are estimated delivery ranges and not guaranteed arrival dates.

Shipping Fees

Our shipping fees are based on the total order value:

• Orders $0 – $90: $2 shipping fee
• Orders $90 – $149.99: $3 shipping fee
• Orders $150 and above: Free Shipping

✔ No hidden costs
✔ All fees are displayed at checkout before payment

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.
You can monitor your shipment through our Track Order page or by contacting our support team:

Order tracking page: https://mylisashop.com/pages/track-your-order

Contact page: https://www.mylisashop.com/pages/contact

Email: hello@mylisahop.com

Our support team is available to help with tracking updates, delivery questions, or any unexpected issues during transit.

At Mylisashop, we want every customer to feel confident when shopping with us. If an item does not meet your expectations, our team is here to help. The guidelines below explain how our cancellation and return process works.

Order Cancellations

You may request to cancel your order within 24 hours after the purchase is completed.
Cancellations can only be approved if the order has not yet been dispatched.

Once an order has been shipped, it can no longer be cancelled and will instead follow our standard return procedure detailed below.

Return Requests

If you wish to return an item, please contact our customer support team within 5 business days after receiving your order.
We will provide you with the return instructions, including the appropriate return address and packaging guidelines.

To ensure a smooth process, please do not send any items back without contacting us first, as returns without prior approval may not be accepted.

Return Conditions

Returns may be accepted for the following situations:

1. The product arrives damaged or defective;
2. The product received is different from what was ordered;
3. The product does not meet the description on our website;

Items must be returned in their original condition, including any accessories or packaging materials that came with the product.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or denial of your refund.

If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for your bank or payment provider to complete the refund process.

How to Contact Us

If you need help with a cancellation, return, or have questions regarding our policy, feel free to reach out:

Email: hello@mylisahop.com

Contact Page: https://www.mylisashop.com/pages/contact

Our support team will guide you through each step of the return or cancellation process.

If you any any questions or advice, contact us by email directly.

Email: hello@mylisashop.com

We will make reply asap. 

We get it—buying from a company based in China might raise a few eyebrows. You might wonder, “Is the quality good? Can I trust them?” Totally fair questions! Here’s the deal: we don’t just say we’re trustworthy—we prove it.

Every single product we offer is handpicked and rigorously tested by our team before it ever reaches you. No shortcuts, no compromises. We know trust isn’t built on flashy words or empty promises—it’s built on real connections, quality products, and stellar service. And that’s exactly what we’re here to deliver.

Sure, earning your trust takes time, but we’re in it for the long haul. We’re committed to showing you, through every order and every interaction, that we’re a brand you can count on. So, give us a shot—we’re confident you’ll love what you see (and feel!).

Why Choose Us?

Quality You Can Trust: Every item is carefully selected and tested.

No Empty Promises: We let our products and service speak for themselves.

Commitment to You: Your satisfaction is our top priority.

Trust us, we’re here to earn it—one happy customer at a time. 😊